Contoh Percakapan Bahasa Inggris: Membantu pelanggan memilih tas laptop
A2Helping a customer choose a laptop bag
Situasi: Kamu bekerja di toko tas Kanvas Kita di sebuah mal di Jakarta Selatan. Megan, guru asal Amerika yang bekerja di Jakarta, masuk ke toko dan bingung memilih antara dua tas laptop.
Peranmu: Wulan, staf penjualan · Lawan bicara: Megan (Customer)
Target: Membandingkan dua tas dengan comparative dan superlative, menyebut harga dengan jujur, lalu memberi rekomendasi yang sesuai kebutuhan pelanggan.
Frasa penting
- These are our most popular laptop bags.Ini tas laptop paling laris kami.
- The grey one is lighter than the brown one.Yang abu-abu lebih ringan daripada yang cokelat.
- The brown one is more elegant.Yang cokelat lebih elegan.
- It's the lightest bag in our shop.Ini tas paling ringan di toko kami.
- It's four hundred and fifty thousand rupiah.Harganya empat ratus lima puluh ribu rupiah.
- I'd recommend the grey one.Saya sarankan yang abu-abu.
- It's the best choice for rainy days.Ini pilihan terbaik untuk musim hujan.
- Let me get one from the storeroom.Saya ambilkan satu dari gudang.
Contoh percakapan lengkap
- Megan: Hi! I'm looking for a laptop bag for work. Can you help me?Hai! Saya mencari tas laptop untuk kerja. Bisa bantu saya?
- Kamu: Of course! These two are our most popular laptop bags.
- Megan: They both look nice. What's the difference between them?Dua-duanya bagus. Apa bedanya?
- Kamu: The grey one is canvas, so it's lighter. The brown one is leather and more elegant.
- Megan: Good to know. And how much are they?Oke, bagus. Lalu harganya berapa?
- Kamu: The grey one is four hundred and fifty thousand rupiah. The brown one is eight hundred and fifty thousand.
- Megan: Hmm. I take the MRT and walk a lot, and it rains a lot these days. Which one do you recommend?Hmm. Saya naik MRT dan banyak jalan kaki, dan akhir-akhir ini sering hujan. Kamu sarankan yang mana?
- Kamu: I'd recommend the grey one. It's lighter, cheaper, and waterproof.
- Megan: Great, I'll take the grey one. Do you have it in black too?Oke, saya ambil yang abu-abu. Ada warna hitamnya juga?
- Kamu: Yes, we do. Let me get one from the storeroom.
- Megan: Perfect! I'll pay by card. Thank you, you explained everything really well.Sempurna! Saya bayar pakai kartu. Terima kasih, penjelasanmu sangat jelas.
Kamu berhasil membandingkan dua tas dengan comparative dan superlative, menyebut harga dengan jujur, dan memberi rekomendasi yang tepat.
Jawaban mana yang paling pas, dan kenapa
Megan: Hi! I'm looking for a laptop bag for work. Can you help me?
✓ Of course! These two are our most popular laptop bags.
Sambutan ramah plus superlative our most popular langsung mengarahkan pelanggan.
✗ Yes, can. This two bag is the most popular. (Bisa dipahami, tapi kurang pas)
Yes, can terjemahan dari bisa. Untuk jamak pakai these two bags: These two bags are the most popular.
✗ Laptop bags are over there. Choose by yourself. (Kurang tepat)
Pelanggan minta bantuan tapi malah disuruh memilih sendiri, jadi dia bisa pindah ke toko lain. Tawarkan: Of course! These two are our most popular bags.
Megan: They both look nice. What's the difference between them?
✓ The grey one is canvas, so it's lighter. The brown one is leather and more elegant.
Bahan plus comparative yang tepat (lighter, more elegant). Pelanggan langsung paham.
✗ The grey is more light and more cheap, and the brown is more elegant and strong. (Bisa dipahami, tapi kurang pas)
Light dan cheap kata sifat pendek: lighter, cheaper, bukan more light, more cheap. More elegant sudah benar.
✗ The brown is more better, more expensive, more good. (Kurang tepat)
Better sudah bentuk comparative, jadi tanpa more, dan more good salah. Jelaskan perbedaan nyata: The grey one is lighter. The brown one is more elegant.
Megan: Good to know. And how much are they?
✓ The grey one is four hundred and fifty thousand rupiah. The brown one is eight hundred and fifty thousand.
Harga jelas untuk kedua tas, dengan and di dalam angka ratusan ribu.
✗ Grey is four hundred fifty thousand. Brown more expensive, eight hundred fifty. (Bisa dipahami, tapi kurang pas)
Seperti telegram. Lengkapi dengan the ... one is dan sebut angkanya utuh: The brown one is eight hundred and fifty thousand.
✗ For you, special price. One million each. (Kurang tepat)
Menaikkan harga untuk orang asing itu tidak jujur dan merusak kepercayaan. Sebut harga sesuai label: The grey one is four hundred and fifty thousand rupiah.
Megan: Hmm. I take the MRT and walk a lot, and it rains a lot these days. Which one do you recommend?
✓ I'd recommend the grey one. It's lighter, cheaper, and waterproof.
I'd recommend memberi saran tanpa memaksa, dan tiap alasannya menjawab kebutuhan Megan: naik MRT, banyak jalan, sering hujan.
✗ I recommend you the grey one. It's very practical for you. (Bisa dipahami, tapi kurang pas)
Bukan recommend you, cukup I'd recommend the grey one. Lalu sebut alasannya: It's lighter and waterproof.
✗ Buy both! Two bags are better than one. (Kurang tepat)
Megan bisa merasa cuma dijadikan target penjualan. Beri saran sesuai kebutuhannya: I'd recommend the grey one. It's lighter and waterproof.
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