Contoh Percakapan Bahasa Inggris: Memberi feedback soal deadline yang terlewat

Leo: Hey, you wanted to talk? Is everything okay?

✓ Thanks for making time, Leo. I wanted to talk about the last few deadlines and see how I can help.

See how I can help membuat Leo merasa diajak memecahkan masalah, bukan disidang.

✗ Yes. I want to talk about your deadline problem, because it's very often late. (Bisa dipahami, tapi kurang pas)

Kurang halus, dan subjeknya keliru (yang terlambat itu pekerjaannya, bukan it). Lebih baik: I wanted to talk about the last few deadlines and see how I can help.

✗ You are always late, Leo. Everybody in the team is complaining about you, and honestly I am also tired of covering for you. (Kurang tepat)

Always dan everybody terasa seperti serangan, jadi Leo pasti membela diri. Fokus pada fakta spesifik: The last three designs came in after the deadline.

Leo: Oh, right. Yeah, I know I've been a bit behind lately.

✓ I appreciate that. The last three banners came in two days late, so we had to push the launch back.

Kejujuran Leo dihargai, lalu fakta dan dampaknya disebut jelas: dua hari terlambat, peluncuran mundur. Fakta seperti ini sulit dibantah.

✗ Yes, already three times late this month, and the coffee client is angry because the launch must be delayed until next week. (Bisa dipahami, tapi kurang pas)

Kalimatnya tanpa subjek, dan the coffee client is angry kesannya menuduh. Lebih jelas: You've been late three times this month, and we had to delay the launch.

✗ A bit? You are the slowest designer I have ever worked with. (Kurang tepat)

Menghina rekan merusak kepercayaan dan tidak menyelesaikan masalah. Tetap pada fakta: The last three banners came in two days late.

Leo: Yeah, I know. Honestly, I'm handling four projects at once, and the client keeps changing the brief at the last minute.

✓ That sounds like a lot. Would it help if we stopped accepting changes to the brief two days before each deadline?

Empati singkat lalu menawarkan solusi dengan Would it help if...?. Rekan merasa didukung, bukan diserang.

✗ I see, I understand. Maybe we can make rule with the client, no more change from them two days before the deadline. (Bisa dipahami, tapi kurang pas)

Idenya bagus, tapi butuh artikel dan jamak: Maybe we could agree on a rule with the client: no more changes two days before a deadline.

✗ That's not my problem. Everyone here has many projects. (Kurang tepat)

Mengabaikan alasan rekan membuat diskusi buntu. Tunjukkan empati lalu cari solusi: That sounds like a lot. How can we fix this together?

Leo: Yeah, that would really help. And maybe I could tell you earlier when I'm running behind.

✓ Great. So you'll flag any risk at least two days before a deadline, and I'll handle the client.

Aturannya jelas, dan tanggung jawab dibagi (I'll handle the client). Leo tahu bagiannya, kamu memegang bagianmu.

✗ Yes, please inform me as soon as possible if any problem. (Bisa dipahami, tapi kurang pas)

'If any problem' kurang lengkap: if there's any problem. Akan lebih jelas dengan batas waktu: at least two days before the deadline.

✗ Yes, and if you are late again, I will report you to the manager. (Kurang tepat)

Ancaman merusak kepercayaan yang baru dibangun. Fokus ke dukungan: And I'll talk to our manager about your workload.