Contoh Percakapan Bahasa Inggris: Mengklarifikasi tugas dari atasan
B1Clarifying a task from your manager
Situasi: Kantor regional perusahaan consumer goods di Jakarta. Atasanmu, Takeshi dari Jepang, mampir ke mejamu dan memberi permintaan yang masih kabur soal angka penjualan Surabaya.
Peranmu: Nadia, sales analyst · Lawan bicara: Takeshi (Head of Sales)
Target: Menanyakan tujuan, tenggat, audiens, format, dan prioritas tugas dengan sopan, lalu memparafrasekan untuk memastikan kamu benar-benar paham.
Frasa penting
- Could you tell me a bit more about what you need?Bisa jelaskan sedikit lebih detail apa yang Anda butuhkan?
- When do you need it by?Paling lambat kapan Anda membutuhkannya?
- Who is it for?Ini untuk siapa?
- Would you prefer a few slides or a written report?Anda lebih suka beberapa slide atau laporan tertulis?
- I'm also working on the Bandung analysis, which is due on Wednesday.Saya juga sedang mengerjakan analisis Bandung, yang tenggatnya hari Rabu.
- Which one should I prioritise?Mana yang harus saya dahulukan?
- Just to confirm, you need it by Thursday noon.Sekadar memastikan, Anda membutuhkannya paling lambat Kamis jam dua belas siang.
- Is that right?Benar begitu?
Contoh percakapan lengkap
- Takeshi: Nadia, have you got a minute? I need something on the Surabaya numbers. Could you put it together for me?Nadia, ada waktu sebentar? Saya butuh sesuatu soal angka-angka Surabaya. Bisa kamu siapkan?
- Kamu: Sure, I'd be happy to. Could you tell me a bit more about what you need?
- Takeshi: Well, sales in Surabaya dropped by fifteen percent last quarter, and I want to understand why. Can you look into it?Begini, penjualan di Surabaya turun lima belas persen kuartal lalu, dan saya ingin tahu penyebabnya. Bisa kamu telusuri?
- Kamu: Of course. When do you need it by, and who is it for?
- Takeshi: It's for the regional directors' meeting in Singapore, and I need it by Thursday at noon.Ini untuk meeting para direktur regional di Singapura, dan saya butuh paling lambat Kamis jam dua belas siang.
- Kamu: Got it. Would you prefer a few slides or a written report?
- Takeshi: Okay. I'd like short slides, please, five or six at most, with the key numbers and the main reasons. Anything else?Oke. Saya mau slide yang singkat, maksimal lima atau enam, berisi angka kunci dan penyebab utamanya. Ada lagi?
- Kamu: Just one thing. I'm also working on the Bandung analysis, which is due on Wednesday. Which one should I prioritise?
- Takeshi: Thanks for telling me. Surabaya comes first, so Bandung can wait until Monday. Just keep the slides short, five or six at most.Terima kasih sudah memberi tahu. Surabaya didahulukan, jadi Bandung bisa menunggu sampai Senin. Buat slide-nya singkat saja, maksimal lima atau enam.
- Kamu: Just to confirm, you need five or six slides on why Surabaya sales dropped, by Thursday noon, and Bandung can wait until Monday. Is that right?
- Takeshi: Exactly right. Thanks, Nadia. If you can, send me a draft on Wednesday afternoon.Tepat sekali. Terima kasih, Nadia. Kalau bisa, kirimkan drafnya hari Rabu sore.
Kamu mengklarifikasi tujuan, tenggat, audiens, format, dan prioritas, lalu memparafrasekan semuanya. Atasan yakin hasilnya akan sesuai harapan.
Jawaban mana yang paling pas, dan kenapa
Takeshi: Nadia, have you got a minute? I need something on the Surabaya numbers. Could you put it together for me?
✓ Sure, I'd be happy to. Could you tell me a bit more about what you need?
Menerima dengan positif lalu meminta detail dengan pertanyaan tidak langsung Could you tell me...?
✗ Yes, sure. But what do you mean with something? (Bisa dipahami, tapi kurang pas)
Yang benar What do you mean by...? Lebih halus lagi: Could you tell me a bit more about what you need?
✗ Okay, no problem. I'll just make something with the Surabaya data, and you can check it later. (Kurang tepat)
Menebak-nebak isi tugas bisa membuang waktu dua orang. Tanyakan dulu: Could you tell me a bit more about what you need?
Takeshi: Well, sales in Surabaya dropped by fifteen percent last quarter, and I want to understand why. Can you look into it?
✓ Of course. When do you need it by, and who is it for?
Dua hal terpenting ditanyakan dalam satu kalimat pendek: tenggat (When do you need it by?) dan audiens (Who is it for?).
✗ Okay. What is the deadline, and who will read? Is it for internal only or for outside? (Bisa dipahami, tapi kurang pas)
Read butuh objek (Who's going to read it?), dan for internal only kurang natural. Lebih ringkas: When do you need it by, and who is it for?
✗ Fifteen percent? Was it the sales team's fault? They're always slow. (Kurang tepat)
Menyalahkan tim tanpa data membuat Takeshi ragu pada analisismu, dan detail tugasnya belum ditanyakan. Lebih baik: When do you need it by, and who is it for?
Takeshi: It's for the regional directors' meeting in Singapore, and I need it by Thursday at noon.
✓ Got it. Would you prefer a few slides or a written report?
Menawarkan pilihan format dengan Would you prefer A or B? Memudahkan atasan menjawab.
✗ Okay, noted. The format is how? You want slides, or a document, or maybe both? (Bisa dipahami, tapi kurang pas)
The format is how? terjemahan dari formatnya bagaimana? Pakai What format would you like? atau Would you prefer slides or a report?
✗ Thursday? That's impossible. I'm too busy this week. (Kurang tepat)
Penolakan tanpa penjelasan membuat Takeshi mengira kamu tidak mau membantu. Sebutkan tugas lain dan minta prioritas: I'm also working on the Bandung analysis. Which one should come first?
Takeshi: Okay. I'd like short slides, please, five or six at most, with the key numbers and the main reasons. Anything else?
✓ Just one thing. I'm also working on the Bandung analysis, which is due on Wednesday. Which one should I prioritise?
Tugas lain disebut dengan relative clause (which is due on Wednesday), lalu kamu minta keputusan prioritas. Takeshi bisa mengatur ulang sebelum ada yang terlambat.
✗ Yes. I also have the Bandung analysis for Wednesday. Which one I should do first? (Bisa dipahami, tapi kurang pas)
Susunan pertanyaannya keliru. Yang benar: Which one should I do first?
✗ No, everything is clear. I can finish it tomorrow, easy. (Kurang tepat)
Terlalu percaya diri dan tidak menyebut tugas lain yang bentrok. Lebih bijak: I'm also working on the Bandung analysis. Which one should I prioritise?
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