Contoh Percakapan Bahasa Inggris: Negosiasi kemitraan dengan perusahaan Jepang

Takeshi Morita: Galih-san, welcome to Osaka, and thank you for making the long journey. Our team tasted your samples last month and found them very interesting.

✓ Thank you for having us, Morita-san, and for taking the time to taste them. We'd be very glad to hear your team's impressions.

Berterima kasih atas waktu mereka, lalu mengundang pendapat dengan pertanyaan terbuka. Dalam budaya high-context, hubungan dibangun dulu sebelum angka dibahas.

✗ Thank you. Shall we get straight down to business, then? I'm keen to hear what you thought of our pricing and our proposed volumes. (Bisa dipahami, tapi kurang pas)

Bahasanya rapi, tapi get straight down to business terlalu terburu-buru untuk pertemuan pertama dengan mitra Jepang. Biarkan mereka memimpin: We'd be very glad to hear your team's impressions.

✗ Very interesting is great news! So, are you ready to sign the exclusive agreement today? (Kurang tepat)

Mendesak tanda tangan di pertemuan pertama sangat menekan, dan very interesting dalam konteks Jepang belum tentu berarti setuju. Lebih bijak: We'd be very glad to hear your team's impressions.

Takeshi Morita: Thank you. The flavour was excellent. However, the volume in your proposal, twenty tonnes in the first year, may be a little difficult for us.

✓ I appreciate your frankness. Perhaps we could start from a volume that feels more comfortable for your team, and grow from there.

Kamu menangkap sinyalnya: may be a little difficult dalam budaya Jepang sering berarti tidak. Alih-alih menekan, kamu menawarkan jalan keluar yang menjaga muka kedua pihak.

✗ I see. In that case, what's the maximum volume you could commit to right now? (Bisa dipahami, tapi kurang pas)

Kamu membaca sinyalnya, tapi meminta angka maximum dan komitmen right now tetap terasa menekan. Lebih halus: Perhaps we could start from a volume that feels comfortable for your team.

✗ Twenty tonnes isn't much, honestly. Your competitors in Tokyo import far more than that every year, so I'm sure you can manage it. (Kurang tepat)

Meremehkan kekhawatiran mereka dan membandingkan dengan pesaing adalah tekanan yang membuat mitra Jepang mundur. Tangkap sinyalnya: Perhaps we could start from a more comfortable volume.

Takeshi Morita: Perhaps eight tonnes, rather than twenty, would be more realistic for the first year. Our board would also want to see how the coffee performs in our stores.

✓ That sounds like a sensible place to start. Would a six-month trial in a handful of your stores give your board that confidence?

Menerima angka mereka dengan lapang, lalu menawarkan uji coba yang menjawab kebutuhan dewan mereka. Usulan berbentuk pertanyaan (Would a six-month trial...?) memberi mereka kendali.

✗ Eight tonnes is a bit low for us, to be honest, but okay, we can accept it for now and hope it grows later. (Bisa dipahami, tapi kurang pas)

Menerima sambil mengeluh (a bit low... but okay) membuat persetujuanmu setengah hati. Terima dengan lapang, lalu tawarkan jalan untuk tumbuh: That sounds like a sensible place to start.

✗ Eight tonnes? Honestly, that's hardly worth our time. Couldn't you manage at least fifteen? (Kurang tepat)

Menyebut tawaran mereka hardly worth our time sangat menyinggung dan memaksa mereka bertahan pada posisinya. Terima dulu, lalu usulkan uji coba: Would a six-month trial help give your board confidence?

Takeshi Morita: A trial could be possible. However, the exclusivity you requested... that may require further consideration on our side.

✓ Of course. Exclusivity needn't be settled today. We could revisit it once the trial results are in, if that would suit you.

Kamu paham bahwa may require further consideration adalah keberatan halus, lalu menunda isu itu tanpa memaksa. If that would suit you memberi mereka pilihan dan menjaga muka.

✗ I see. Just so I'm clear, is that a yes or a no on exclusivity? (Bisa dipahami, tapi kurang pas)

Wajar ingin kejelasan, tapi meminta yes or no memaksa mereka menolak secara terbuka. Biarkan isunya mengendap: Exclusivity needn't be settled today. We could revisit it after the trial.

✗ I'm afraid exclusivity is non-negotiable for us. Without it, we simply can't move forward, and we'd have to look seriously at other partners. (Kurang tepat)

Ultimatum plus isyarat akan mencari mitra lain memaksa mereka memilih antara menyerah atau mundur, dan biasanya mereka mundur. Tunda isunya: We could revisit exclusivity once the trial results are in.