Contoh Percakapan Bahasa Inggris: Serah terima pekerjaan sebelum cuti
B1Handing over your work before leave
Situasi: Jumat sore di kantor agensi event di Jakarta Selatan. Mulai Senin kamu cuti dua minggu ke Jepang bersama keluarga, dan Clara akan menggantikanmu menangani dua proyek klien.
Peranmu: Intan, project manager · Lawan bicara: Clara (Colleague (account manager))
Target: Menyampaikan status, prioritas, risiko, dan kontak penting secara terstruktur, lalu menjawab pertanyaan rekan dengan jelas dan jujur.
Frasa penting
- Let's start with the big picture.Mari mulai dari gambaran besarnya.
- The Sora Beauty launch is the priority.Peluncuran Sora Beauty adalah prioritas.
- The venue has been booked.Venue-nya sudah dipesan.
- The only open item is the catering contract.Satu-satunya yang belum beres adalah kontrak katering.
- If they don't sign by Wednesday, we might lose the date.Kalau mereka belum tanda tangan paling lambat Rabu, kita bisa kehilangan tanggalnya.
- For payments, talk to Pak Yusuf in finance.Untuk pembayaran, hubungi Pak Yusuf di bagian keuangan.
- It can wait until I'm back.Itu bisa menunggu sampai saya kembali.
- Only if it's really urgent.Hanya kalau benar-benar mendesak.
- I'll put everything in the handover email.Saya akan menuliskan semuanya di email serah terima.
Contoh percakapan lengkap
- Clara: Hi Intan! So, you're off to Japan on Monday, lucky you! Where should we start?Hai Intan! Jadi, Senin kamu berangkat ke Jepang, enaknya! Kita mulai dari mana?
- Kamu: Thanks! Let's start with the big picture. I have two projects, and the Sora Beauty launch is the priority.
- Clara: Okay, tell me about the Sora Beauty launch. Where are we with it?Oke, ceritakan soal peluncuran Sora Beauty. Sudah sampai mana?
- Kamu: The venue in Surabaya has been booked, and the invitations were sent last week. The only open item is the catering contract.
- Clara: Okay. So what's the problem with the catering contract?Oke. Jadi, apa masalahnya dengan kontrak katering?
- Kamu: The vendor is often slow to reply. If they don't sign by Wednesday, we might lose the date, so please call them on Monday.
- Clara: Got it, that's really helpful. And who should I contact if something goes wrong?Paham, itu sangat membantu. Lalu siapa yang harus saya hubungi kalau ada masalah?
- Kamu: For the client, contact Karen Lau. For payments, talk to Pak Yusuf in finance. I'll put both numbers in the handover email.
- Clara: Great. And what about the second project, the Teluk Biru Logistics dinner?Oke. Lalu bagaimana dengan proyek kedua, makan malam Teluk Biru Logistics?
- Kamu: That one isn't urgent. We're still waiting for their guest list, so it can wait until I'm back.
- Clara: Okay, that's clear. One last thing. Can I call you in Japan if there's an emergency?Oke, jelas. Satu hal terakhir. Boleh saya telepon kamu di Jepang kalau ada keadaan darurat?
- Kamu: Only if it's really urgent. Send me a message first, and I'll call you back when I can.
- Clara: Perfect, thank you, Intan. I feel ready now. Enjoy Japan, and try not to check your email!Sempurna, terima kasih, Intan. Saya merasa siap sekarang. Selamat menikmati Jepang, dan usahakan jangan cek email!
Kamu menyerahkan pekerjaan dengan terstruktur: status, prioritas, risiko, dan kontak penting. Clara siap menggantikanmu dan kamu bisa cuti dengan tenang.
Jawaban mana yang paling pas, dan kenapa
Clara: Hi Intan! So, you're off to Japan on Monday, lucky you! Where should we start?
✓ Thanks! Let's start with the big picture. I have two projects, and the Sora Beauty launch is the priority.
Memberi gambaran besar dulu (the big picture) dan langsung menyebut prioritas. Struktur yang memudahkan rekan.
✗ Yes! Okay, I will explain one by one about my projects. (Bisa dipahami, tapi kurang pas)
Explain tidak pakai about: I'll explain my projects one by one. Lebih baik lagi mulai dari prioritas: The Sora Beauty launch is the priority.
✗ It's all in the shared folder. You can just read everything there. (Kurang tepat)
Folder saja tidak cukup; rekan butuh konteks dan prioritas. Lebih baik: Let's start with the big picture. The Sora Beauty launch is the priority.
Clara: Okay, tell me about the Sora Beauty launch. Where are we with it?
✓ The venue in Surabaya has been booked, and the invitations were sent last week. The only open item is the catering contract.
Status jelas dengan passive (has been booked, were sent) dan langsung menyebut satu hal yang belum beres.
✗ The venue is already booking and the invitation already sent. Catering still not yet. (Bisa dipahami, tapi kurang pas)
Pakai passive yang benar: The venue has been booked, and the invitations were sent. Still not yet berlebihan; cukup The catering isn't confirmed yet.
✗ Everything is fine, don't worry. You won't need to do anything. (Kurang tepat)
Menyembunyikan pekerjaan yang belum selesai membuat rekan kaget nanti. Jujur saja: The only open item is the catering contract.
Clara: Okay. So what's the problem with the catering contract?
✓ The vendor is often slow to reply. If they don't sign by Wednesday, we might lose the date, so please call them on Monday.
Risiko dan akibatnya dijelaskan dengan first conditional, lalu ditutup dengan tindakan konkret.
✗ The vendor is very slow respond. If not signed until Wednesday, maybe we lose the date. (Bisa dipahami, tapi kurang pas)
Pakai slow to respond, dan untuk tenggat by, bukan until: If they don't sign by Wednesday, we might lose the date.
✗ They're always slow, but it's not my problem anymore after today. (Kurang tepat)
Lepas tangan seperti ini merusak kepercayaan rekan. Lebih baik: If they don't sign by Wednesday, we might lose the date, so please call them on Monday.
Clara: Got it, that's really helpful. And who should I contact if something goes wrong?
✓ For the client, contact Karen Lau. For payments, talk to Pak Yusuf in finance. I'll put both numbers in the handover email.
Kontak dibagi per urusan (For the client..., For payments...) dan ada janji tertulis. Rapi dan mudah diingat.
✗ You can contact to Karen for client things, and Pak Yusuf for payment things. (Bisa dipahami, tapi kurang pas)
Contact tidak pakai to: contact Karen. Lebih spesifik daripada things: Karen for the client, Pak Yusuf for payments.
✗ Just ask anyone in the office. Everybody knows the project a little. (Kurang tepat)
Rekan butuh nama yang jelas, bukan anyone. Katakan: For the client, contact Karen Lau. For payments, talk to Pak Yusuf.
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