Kosakata Bahasa Inggris: Email yang Menantang
Skill Business Writing30 kata dan frasa dengan arti dan contoh kalimat
Email yang paling bikin deg-degan: komplain, minta maaf, menolak, dan menyampaikan kabar buruk. Di unit ini kamu dapat struktur dan frasa siap pakai, supaya tetap tegas dan jujur tanpa merusak hubungan.
Daftar kosakata
| Kata / frasa | Arti | Contoh kalimat |
|---|---|---|
| complaintkata benda | keluhan, komplain | We received a complaint about the late delivery. |
| apologizekata kerja | meminta maaf | I apologize for the confusion. |
| inconveniencekata benda | ketidaknyamanan, kerepotan | We are sorry for any inconvenience. |
| refundkata benda | pengembalian dana | The customer asked for a full refund. |
| replacementkata benda | barang pengganti | We will send a replacement tomorrow. |
| look intofrasa | mengecek, menyelidiki | Our team will look into the problem today. |
| resolvekata kerja | menyelesaikan (masalah) | We resolved the issue within 24 hours. |
| unfortunatelykata keterangan | sayangnya | Unfortunately, the package arrived late. |
| damagedkata sifat | rusak | Two of the boxes were damaged. |
| sincerelykata keterangan | dengan tulus | I sincerely apologize for the mistake. |
| declinekata kerja | menolak (formal) | We have to decline your invitation this time. |
| turn downfrasa | menolak | She turned down the job offer because of the location. |
| I'm afraidfrasa | mohon maaf / sayangnya (pelunak) | I'm afraid we can't change the price. |
| commitmentkata benda | komitmen, acara/janji lain | I have another commitment on Friday afternoon. |
| alternativekata benda | alternatif, pilihan lain | Can I suggest an alternative? |
| insteadkata keterangan | sebagai gantinya | Could we meet on Monday instead? |
| take onfrasa | menerima/mengambil (pekerjaan) | I can't take on another project right now. |
| budgetkata benda | anggaran | The quote is above our budget. |
| move forwardfrasa | melanjutkan (proses/kerja sama) | We have decided not to move forward with the proposal. |
| considerationkata benda | pertimbangan | After careful consideration, we chose another vendor. |
| delaykata benda | penundaan; menunda | We apologize for the delay in delivery. |
| postponekata kerja | menunda (ke waktu lain) | The launch has been postponed to June. |
| due topreposisi | karena (+ noun) | The flight was cancelled due to bad weather. |
| as a resultfrasa | akibatnya | As a result, the project will finish one week late. |
| on trackfrasa | sesuai jadwal/rencana | We are on track to finish by Friday. |
| behind schedulefrasa | terlambat dari jadwal | The construction is two weeks behind schedule. |
| blockerkata benda | hambatan utama | The main blocker is the missing approval. |
| impactkata benda | dampak | The delay will have no impact on the price. |
| until further noticefrasa | sampai ada pemberitahuan lebih lanjut | The office is closed until further notice. |
| status updatekata benda | laporan perkembangan | Please send me a status update every Friday. |
Setelah menguasai kosakata ini, kamu bisa:
- Bisa menulis email komplain berbasis fakta dengan permintaan yang jelas
- Bisa membalas komplain dengan permintaan maaf yang tulus dan solusi konkret
- Bisa menolak permintaan, undangan, atau tawar-menawar harga dengan sopan sambil menawarkan alternatif
- Bisa mengabarkan penundaan atau masalah, lalu menulis status update yang ringkas
Panduan lengkap
- Komplain & Permintaan MaafComplaints & Apologies
- Menolak dengan SopanSaying No Politely
- Menyampaikan Kabar Buruk & UpdateDelivering Bad News & Updates
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